MainPlus Business Grows 4x Faster with Mendix MainPlus Achieves Business Growth Four Times Faster with Mendix
MainPlus Achieves Business Growth Four Times Faster with Mendix
MainPlus, a service provider based in the Netherlands which focuses on the maintenance and management of real estate and property, wanted to digitize their entire maintenance system. From request intakes to execution, to reporting and financial handling for enhanced efficiency and flexibility for maintenance partners, employees and renters, MainPlus primarily aimed to organise the daily maintenance of their properties with a seamless approach.
After strenuous research, MainPlus settled on tapping into the benefits of the Mendix low-code platform in order to steadily build the new version of their MainFlow 3.0 application. MainPlus’s new MainFlow 3.0 application enables on scalability and automation as it supports full processes of repair requests, which comprises of intake and planning, invoicing, reporting and quality control. The MainFlow 3.0 application also facilitates complete customer self-service by making sure that renters have 24/7 total access to request centers even after office hours meaning that all call centers have more flexible hours. Hence, these changes allows MainPlus to provide enhanced levels of seamless customer service to renters whilst increasing on the flexibility of their call center employees work schedule as well.
In retrospect, with Mendix, MainPlus was able to successfully develop their new MainFlow 3.0 maintenance application to service renters globally with 24/7 customer service in order for them to expand and scale past the original limit of 150K calls per year. Click on the article below to learn more about how MainPlus sped up on maintenance developments and efficiently achieved on growth four times faster with their Mendix-made application.